Frequently Asked Questions
General Queries
Do I need to make an appointment?
X-Ray | CT | OPG | DEXA Bone Density - walk-in service (NO APPOINTMENT required)
All other studies require appointments; especially all Ultrasounds, Injections, Biopsies, Mammograms, MRI etc.
How early do I need to arrive?
Please arrive 20 MINUTES BEFORE your scheduled appointment to allow time for traffic and parking.
Do I need to bring previous images and reports?
Yes, it is required to bring all previous images and reports for procedures and scans.
Do I need to fast?
There are fasting requirements for the following examinations:
- CT/MRI Scans - if IV and/or oral contrast are indicated, please fast for at least 2 hours prior to the scan.
- Ultrasound Abdomen - 8 hours full-fast (no food or drinks) prior to the exam.
- Doppler Aorta- 8 hours full-fast (no food or drinks) prior to the exam.
- Renal Artery - 8 hours full-fast (no food or drinks) prior to the exam.
How much water do I drink?
We ask our patients to drink 100mLs (1L or 4 cups) of water one hour prior to their scan. It is important for patients to empty their bladder before drinking the water. The following scans require water prep:
- US Pelvis - full bladder produces clear images of pelvic anatomy.
- US Obstetric Scan up to 30 weeks - full bladder produces clear images of your pelvic anatomy.
- US Renal - full bladder produces clear images of Renal anatomy.
Do I need a new referral for multiple scans?
- If there are 2 scans on the same referral both scans need to be performed before 7 days from the first scan is done.
- If there are 2 scans on the same referral, both scans need to be performed at the same Radiology Practice.
Does South West Radiology have a patient portal?
Yes, please visit https://registrations.southwestradiology.com.au/ to create an account. Images will be available immediately, whereas the report will be available 14 days after your scan.
How long does it take for my doctor to receive the report?
Your doctor will receive the report within 24 hours for most studies. Some complex studies may require additional time (up to 48 hours) to report however you will be informed prior to leaving the clinic.
Does South West Radiology perform NT Scans?
Unfortunately, we do not perform this scan.
Does South West Radiology preform OPG scans?
Yes, we perform OPG at all sites beside Liverpool.
Does South West Radiology perform Mammograms?
Yes, we perform 2D/3D scans using state of the art equipment at our Wetherill Park clinic.
Does South West Radiology perform MRI Scans?
Yes, but only at our Campbelltown site.
Does South West Radiology perform Dexa Scans?
Yes, but only at our Minto site.
Do you Bulk Bill CT coronary angiogram?
Yes, only if the referral is from a Cardiologist, otherwise there will be a charge of $650.
Do I need to stop medications before a spinal injection?
To minimise the risk of bleeding, we recommend that you stop taking anti-coagulation or anti-platelet (blood-thinning) medication 5 DAYS PRIOR to your scheduled exam.
We advise all our patients to consult your GP and/or Physician prior to formally ceasing any medication.
Do I need to stop medications before a joint injection?
To minimise the risk of bleeding, we recommend that you stop taking anti-coagulation or anti-platelet (blood-thinning) medication 5 DAYS PRIOR to your scheduled exam.
We advise all our patients to consult your GP and/or Physician prior to formally ceasing any medication.
Do I need to stop medications before a bursa injection?
Due to the superficial nature of bursa injections, we DO NOT recommend that you need to stop any medications.
If you have any concerns, please contact one of our friendly team members to have a confidential discussion.
Do I need to stop medications before a biopsy?
To minimise the risk of bleeding, we recommend that you stop taking anti-coagulation or anti-platelet (blood-thinning) medication 5 DAYS PRIOR to your scheduled exam.
We advise all our patients to consult your GP and/or Physician prior to formally ceasing any medication.
Our Locations
Campbelltown
Building B, Suites 5-9
4 Hyde Parade Campbelltown
Liverpool
Ground Floor, 51 Goulburn St, Liverpool NSW 2170
Minto
North Entrance Car Park
Shop 2A – Minto Mall,
10 Brookfield Road Minto, NSW, 2566
Moorebank
Moorebank Shopping Village
Shop 14C, 42 Stockton Avenue, Moorebank NSW 2170
Wetherill Park
Moorebank Ultrasound Centre
LIVERPOOL
Ground Floor, 51
Goulburn St
Liverpool, NSW, 2170
- M-F: 8.30am - 5.30pm
- Sat: 8:30am - 12:30pm
- Sun: Closed
CAMPBELLTOWN
Park Central, Building B
Ground Level - 4 Hyde Parade
Campbelltown, NSW, 2560
- M-F: 8.30am - 5.30pm
- Sat: 8:30am - 12:30pm
- Sun: Closed
MINTO
North Entrance - Minto Mall
10 Brookfield Road
Minto, NSW, 2566
- M-F: 8.30am - 5.30pm
- Sat: 8:30am - 12:30pm
- Sun: Closed
MOOREBANK
Moorebank Shopping Village
Shop 14C/42 Stockton Avenue
Moorebank, NSW, 2170
- M-F: 8.30am - 5.30pm
- Sat: 8:30am - 12:30pm
- Sun: Closed
MINTO
North Entrance - Minto Mall
10 Brookfield Road
Minto, NSW, 2566
- M-F: 8.30am - 5.30pm
- Sat: 8:30am - 12:30pm
- Sun: Closed
MOOREBANK
Moorebank Shopping Village
Shop 14C/42 Stockton Avenue
Moorebank, NSW, 2170
- M-F: 8.30am - 5.30pm
- Sat: 8:30am - 12:30pm
- Sun: Closed
